Without good clinical processes in place, the day can easily get away from the dental team. Running behind schedule, leaving the room during a procedure to find a missing item, and stress, are just a few common occurrences practices are dealing with daily. This not only results in a poor patient experience, but when clinicians are feeling rushed, they may be skipping steps in safety and compliance.
After completing this course, learners should be able to:
CE Credits: 1:00
Kay Hickey, LDA
Kay has been in the dental industry for over 30 years working as a dental assistant, dental assisting educator, and currently as a clinical efficiency consultant at Zirc Dental Products. She enjoys speaking and training clinical systems to help practices become safe, happy, and efficient. She has authored four children’s dental books and has written several articles for various dental publications. Kay has served on the Minnesota Dental Assisting Board and is a member of the Speaker Consultant Network, AADOM Speaker Consultant Alliance, and eAssist Consultant Network.
Disclosure: Employee of Zirc Dental Products
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