Package Description

The Patient’s Perception of Your Workplace

A crucial workplace scenario details an unsettling event prompting the dental team to critically evaluate their clinical and environmental safety practices and also from the patient’s perspective. Strategies are presented for ongoing training and monitoring of workplace safe practices and how to effectively communicate these practices to both the dental team and patients. Summary charts call out infection risks and patient perceptions of incorrect clinical practices/conditions. Training tools feature a discussion guide, a photo quiz and a video quiz. Cited are references to trusted resources. 

LEARNING OBJECTIVES:

After completing this course, learners should be able to: 

1. Evaluate clinical cleanliness and organization from the patient’s perspective.
2. Recognize and remedy clinical actions that lead to cross-contamination.
3. Plan strategies to create and communicate a culture of safety within their team.
4. Communicate safety processes and culture to patients.

PRICE:

• Members: Free 

• Non-members: $20 

CONTINUING EDUCATION:

OSAP is an ADA CERP Recognized Provider.

ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

Concerns or complaints about a CE provider may be directed to the provider or to the Commission for Continuing Education Provider Recognition at ADA.org/CERP.

Please email the OSAP office at office@osap.org or call +1 (410) 571-0003 if you wish to be in contact with the course author/creator(s) with any questions or for clarification of course concepts or for technical assistance in completing the online test.

All participants assume individual responsibility for providing evidence of contact hours of continuing education to the appropriate authorities and for the maintenance of their individual records.

Learn more about OSAP’s CE Program & Provider Recognition.

CE CREDITS: 1
EDUCATIONAL METHOD: Self-instructional (self-study)
LOCATION: Online
PUBLICATION DATE: April 2024
EXPIRATION DATE: April 30, 2027
PREREQUISITE:  None - Recommended for All

DISCLOSURE:

All participating faculty are expected to disclose to the audience any significant financial interest or other relationship with:

1. the manufacturer of any commercial products and/or provider of commercial services discussed in an educational presentation and
2. any commercial supporters of the activity.

CE DISCLAIMER:

Authors of CE activities are required to present a balanced view of therapeutic options, use generic names of products whenever possible, use images that have not been falsified or misrepresent the outcome of treatment, and refrain from marketing or promoting any products or commercial services. Authors are required to include peer-reviewed content supported by generally accepted scientific principles or methods that can be substantiated or supported with peer-reviewed scientific literature that is relevant and current. Authors must support clinical recommendations with references from the scientific literature, with a sound scientific basis, whenever possible. Authors of CE activities are required to disclose to participants any financial, commercial, or promotional interest in a product or company that may influence their participation.

EDITOR-IN-CHIEF

Nancy Dewhirst, RDH, BS
Adjunct Dental Hygiene
West Coast University 
Disclosures: No relevant financial relationships to disclose

EDITORIAL STAFF

Denise Sabol RDH MEd
Managing Editor
Disclosures: No relevant financial relationships to disclose

Alison Hird
Layout Editor
Disclosures: No relevant financial relationships to disclose

Michelle Lee CPC
OSAP Executive Director
Disclosures: No relevant financial relationships to disclose

Therese Long MBA CAE
OSAP Executive Director Emeritus
Disclosures: No relevant financial relationships to disclose

EDITORIAL REVIEW BOARD

Enrique Acosta-Gio DDS PhD
National University of Mexico
Disclosures: No relevant financial relationships to disclose

Professor Ziad N Al-Dwairi
Hashimite University
Disclosures: No relevant financial relationships to disclose

Christopher Brendemuhl DMD CDIPC
Valleywise Health
Disclosures: No relevant financial relationships to disclose

India R. Chance BSDH RDH CDIPC
Learn2Prevent LLC
Disclosures: No relevant financial relationships to disclose

Jackie Dorst RDH BS
Safe Practices
Disclosures: Consultant - Coltene/SciCan

Steven P Geiermann DDS FICD FACD
OSAP
Disclosures: No relevant financial relationships to disclose

Karen Gregory RN CDIPC
Karen Gregory Consulting
Disclosures: Consultant - HuFriedyGroup and Coltene/SciCan

Amanda Hill BSDH RDH CDIPC
AmandaHillRDH.com
Disclosures: Consultant - ProEdge, Dove Dental, PerioProtect

Tija Hunter CDA CDIPC
Dental Assisting Digest
Disclosures: No relevant financial relationships to disclose

Michael Joseph DDS MSD
Periodontics
Disclosures: No relevant financial relationships to disclose

Noel Brandon Kelsch RDHAP MS
Registered Dental Hygienist in Alternative Practice
Disclosures: No relevant financial relationships to disclose

Nita Mazurat MSc DDS
University of Manitoba (RET)
Disclosures: No relevant financial relationships to disclose

John A. Molinari PhD
Professor Emeritus, University of Detroit
Disclosures: Consultant - HuFriedyGroup

Patricia Podolak DDS MPH
Springhurst Associates LLC
Disclosures: No relevant financial relationships to disclose

David Reznik DDS
Grady Health System
Disclosures: No relevant financial relationships to disclose

Katherine Schrubbe RDH BS MEd PhD
Schrubbe Compliance Consulting
Disclosures: No relevant financial relationships to disclose

Michelle Strange MSDH RDH CDIPC
Level Up Infection Prevention
Disclosures: No relevant financial relationships to disclose

EDUCATIONAL FUNDING PROVIDED BY:

• Benco Dental Company
• Darby Dental Supply, LLC
• Dentsply Sirona
• Henry Schein, Inc.
• HuFriedyGroup
• Medicom, Inc.
• Midmark Corporation
• Parkell
• Patterson Dental Supply
• Solmetex
• Unimed Government Services, LLC | DBA UGS
• W&H

REFUND & CANCELLATION 

This course is non-refundable. Click here to view the complete Product Agreement.