Package Description

Technology is advancing daily and can offer considerable improvements to dental workflow and patient care. However, this same technology can lead to stress within the dental practice and create unexpected burdens. In this lecture, learn how to identify team stress triggers and find the right balance of technology that best fits your practice.

Learning Objectives:

  1. Understand technology’s impact on stress and retention of teammates in their practice.
  2. Gain insight into assessing clinical needs to reduce team stress.
  3. Identify training needs to improve confidence and engagement with technology in a crowded technology market, learn how to make the right technology choices based on their practice and patient needs.


  • Members & Non-Members: Free

Continuing Education


OSAP is an ADA CERP Recognized Provider.

ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

Concerns or complaints about a CE provider may be directed to the provider or to the Commission for Continuing Education Provider Recognition at

Please email the OSAP office at or call +1 (410) 571-0003 if you wish to be in contact with the course author/creator(s) with any questions or for clarification of course concepts or for technical assistance in completing the online test.

All participants assume individual responsibility for providing evidence of contact hours of continuing education to the appropriate authorities and for the maintenance of their individual records.

Learn more about OSAP’s CE Program & Provider Recognition.

CE Credits: 1.0
Educational Method: Self-instructional (self-study)
Location: Online
Publication Date: December 2023
Expiration Date: December 31, 2026


Mary Govoni, MBA, RDH, CDA

Mary has over 50 years in the dental industry, with a focus in speaking and coaching dental teams on infection prevention, OSHA, and HIPPA compliance. She is an authorized OSHA Outreach Trainer, who consults with dental practices to achieve compliance with regulatory requirements. Mary is a member of American Dental Hygienists Association, Organization for Safety, Asepsis and Prevention (OSAP). She is part of the Speaking and Consulting Network, and the Former President of the American Dental Assistants Association.

Disclosures: Consultant - HuFriedyGroup

Shawn Sharp, DDS, FAGD

Dr. Sharp has been in practice for 25 years, advancing his career with expert mentors and advanced training in areas such as implants and sleep apnea. He is a CEREC clinical trainer, 3M consultant, Ivoclar KOL, visiting faculty at CDOCS, and dental consultant for Midmark. Dr. Sharp is a member of the American Dental Association, the Ohio Dental Association, the International Dental Implant Association, and the American Academy of Dental Sleep Medicine.

Disclosures: Consultant - Midmark Corporation

Educational Funding Provided By: