Instructors

Joyce A. Moore, BSDH, RDH, CRCST, CDIPC, DISIPC

Ms. Moore is a consultant and speaker focused on infection prevention and healthcare compliance. She began her career as a Registered Dental Hygienist before becoming a Dental Hygiene faculty member at Bristol Community College. She’s authored journal articles, collaborated with the CDC on their Foundations: Building the Safety Dental Visit program, and with 3M and the Midmark Corporation as an educational consultant. Currently, she serves as a member of AAMI and ADA Standards working groups. Joyce is a Certified Registered Central Service Technician, holding a certification through the Healthcare Sterile Processing Association (HSPA). She was the 2019 recipient of the OSAP Emerging Infection Control Leader award and has earned the OSAP-DALE Foundation Dental Infection Prevention and Control Certificate, the Certified in Dental Infection Prevention and Control® (CDIPC®) certification, and the Dental Industry Specialist in Infection Prevention and Control® (DISIPC®) certification.

Karen Gregory, RN, CDIPC

Ms. Gregory is a nationally recognized speaker and trainer skilled in translating regulatory and compliance information into captivating educational programming for healthcare workers. She is Certified in Dental Infection Prevention and Control® (CDIPC®), serves as a subject matter expert in dental infection prevention and control, and specializes in packaging process and policy content for successful integration into practice. In fact, she recently was involved in the update of the unforgettable teaching tool, “If Saliva Were Red” and was Editor-in-Chief of the online tool, “Best Practices for Infection Control in Dental Clinics During the COVID-19 Pandemic”. She is currently on the Editorial Review Board of the popular newsletter, Infection Control in Practice.

Ms. Gregory served on the Board of Directors of the Organization for Safety, Asepsis and Prevention (OSAP) and has been awarded all three of the organization’s top leadership awards. She volunteers for the Charlotte North Carolina Missions of Mercy in an effort to help those in need. Early in 2023, she launched her own consulting firm to “inspire frontline healthcare workers to include safety in every process”.

Kelli Mack, DDS

Dr. Kelli C. Mack is a dentist licensed in California and Texas with 27 years of experience in organized dentistry. She received a Bachelor’s in Microbiology and a Doctor of Dental Surgery (DDS) degree in from Howard University in 1989 and 1995 respectively. Additionally, Dr. Mack completed a fellowship in Patient Safety and Infection Prevention and Control (IPC) at Veterans Affairs Pittsburg Healthcare System, Pittsburgh, Pennsylvania in 2013. Dr. Mack has successfully directed dental IPC programs for more than 19 years. She has experience with private sector, Federally Qualified Health Center (FQHC) and military dental clinics. Dr. Mack has contributed to IPC policy development and execution for all Defense Health Agency dental treatment facilities. She has also developed and published guidelines and training for the US Air Force Dental Infection Prevention & Control and Patient Safety Programs and published Infection prevention and control and Patient Safety articles in peer reviewed journals. Dr. Mack is an internationally recognized expert in dental IPC and patient safety. She consults and lectures throughout the United States and abroad. She has been a member of Dental Assisting National Board (DANB) committees to review and analyze national dental exam questions to help standardize and develop IPC exam certification. Dr. Mack currently serves as a Board of Directors member for the sole dental membership association for oral health care professionals that focuses exclusively on dental infection prevention and safety, the Organization for Safety, Asepsis and Prevention (OSAP).

Shannon E. Mills, DDS

Dr. Mills is retired Air Force Dental Officer, dental educator, and dental benefits executive.  He is currently an independent consultant, lecturer, and author and is internationally recognized as an expert in infection prevention and control. He has been a member of OSAP since 1991 and is a recipient of the OSAP James J. Crawford Award for Lifetime Achievement. He represents OSAP as a volunteer member of the American National Standards Institute/American Dental Association Standards Committees.   He is currently a contract subject matter expert for the US Centers for Disease Control and Prevention Division of Oral Health.